Reviews

Slater Hogg & Howison Estate Agent has 103 reviews

  • 16-Aug-2017
    Customer Experience

    As expected

    It was as expected, with again a disappointingly low valuation for my property.

    Customer Relations Team 16-Aug-2017

    Good morning, I am really sorry to read that you have been concerned with the valuation of your property, If you would like to into more details regarding these concerns please email me at review@countrywide.co.uk. Kind regards,  Michael

  • 16-Aug-2017
    Customer Experience

    Easy sale. They didn't have to do a lot mind you. Great communication

    Sold house

    16-Aug-2017

  • 16-Aug-2017
    Customer Experience

    Awful Letting Agent Service

    Awful letting agent management: they don't listen to requests and never get back to you. They were explicitly told not to re-market my property between tenants as it was getting refurbished, but they did. The first i heard about it was when i got an email telling me the new tenant had signed the lease so the refurb needed to be finished in two weeks.

  • Valued Customer 12-Aug-2017
    Customer Experience

    Sale of house

    very helpful

    Customer Relations Team 14-Aug-2017

    Thank you leaving our Slater Hogg & Howison branch in East Kilbride this great 5* review. I'm glad to read that team were so helpful with your sale and that you benefited from their approach. Kind regards, Michael

  • 10-Aug-2017
    Customer Experience

    good relations with sales team established.

    We had a difficult sale to accomplish. Initial assessment and engagement was well and efficiently carried out.

    Customer Relations Team 10-Aug-2017

    I'm glad to hear that the team at our Slater Hogg & Howison branch in Hamilton were able to help! It's great to read that the team provided such efficient and professional 5* service and that they kept you informed throughout your process. Kind regards and thanks for the review, Michael  

  • Valued Customer 06-Aug-2017
    Customer Experience

    My service feedback with Lettings

    Poor. Always end up speak with a different person and repeat everything all over again. Flat not managed well at all.

    Customer Care 10-Aug-2017

    Good afternoon, We are sorry to hear this. We always strive to provide excellent service and communication to all of our customers and we sincerely apologies for this shortfall in performance. Please be assured that all feedback is taken very seriously and thank you for bringing this to our attention. 

  • 05-Aug-2017
    Customer Experience

    My service feedback with Sales

    We sold our flat quickly. Slater Hogg and Howieson organised the viewing and gave us feedback after each one.

    Customer Relations Team 05-Aug-2017

    Thank you for your great review of our Slater Hogg and Howison branch in Largs. Fantastic to read that you was given timey feedback and that they sold your flat quickly! If you would like to give further feedback on how we could have turned this into a 5* review please e-mail us at review@countrywide.co.uk.

  • Frank Fallon, Glasgow 04-Aug-2017
    Customer Experience

    My service feedback with Lettings

    Cannot believe how disjointed the internal Communication is. I have 2 rental properties that are msnxged by the company but the service and knowledge of the staff is questionable. I do not blame the individuals but whoever runs this business is obviously remote.

    Customer Care 10-Aug-2017

    Good afternoon, We are deeply sorry to hear this. It is imperative that all our customers receive excellent service and we extend our sincere apologies for this shortfall in performance. Please be assured that all feedback is taken very seriously and we would like to thank you for bringing this to our attention. Many thanks.

  • Valued Customer 04-Aug-2017
    Customer Experience

    My service feedback with Sales

    Throughout the process everyone was extremely helpful and courteous

    Customer Relations Team 04-Aug-2017

    Thank you for leaving our Slater Hogg & Howison in Falkirk such an excellent 5* review. I'm delighted to hear that you had such a great experience and that the team in Falkirk were so supportive and respectful throughout your process. Best wishes.

  • 03-Aug-2017
    Customer Experience

    My service feedback with Sales

    Yes

    Graham Keller 04-Aug-2017

    Thank you for the great 5* review of our Slater Hogg & Howison branch in Bridge Of Weir!