Reviews

Slater Hogg & Howison Estate Agent has 98 reviews

  • Valued Customer 12-Oct-2017
    Customer Experience

    Absolutely excellent!

    Would thoroughly recommend! Everything was done so well and including an awkward situation with a difficult potential purchaser. We couldn't recommend Forbes and his team any more highly. They made the whole thing an absolute pleasure from beginning to end while handling any difficulties with firm and skilful aplomb.

    Customer Relations Team 13-Oct-2017

    It is fantastic to see that you were able to take advantage of the expertise and dedication to estate agency shown time and again by the whole team at Slater Hogg & Howison in Helensburgh. I am please to read that you found the experience an 'absolute pleasure' throughout and would like to thank you for your amazing 5* review! Kind regards, Scott

  • Valued Customer 22-Sep-2017
    Customer Experience

    Customer Sevice

    They are not prompt at coming back to you. I feel I have to do a lot of chasing up even though I pay a management fee for them to provide a service. They a very quick to chase you up for various items.

    Customer Care 26-Sep-2017

    Thank you for taking the time to leave this review.\n\nI am disappointed to see that your experience with us has been less than great. Please be assured that all feedback is taken extremely seriously and this will be passed on to ensure future improvement to our services.\n\nMany thanks again for this feedback.

  • Valued Customer 21-Sep-2017
    Customer Experience

    Could and should do better.

    Reasonable, but communication issues on several fronts. I've been exasperated at lack of information and also disappointed at eleventh hour "emergency" calls which I feel could and should have been avoided.

    Customer Care 25-Sep-2017

    thank you for taking the time to leave a review. Please be assured all feedback  is used to improve our service for our customers. I am sorry your experience with us was less than satisfactory however i would like to thank you for bringing this to our attention.\n\nMany thanks again.

  • 14-Sep-2017
    Customer Experience

    Great service every step of the way

    Kept informed with developments throughout the sale process. Every member of staff without exception were extremely professional at all times

    Customer Relations Team 15-Sep-2017

    Brilliant 5* review of the whole team at our Slater Hogg & Howison in Kirkcaldy. Fantastic to read that you were kept fully informed and that the team was extremely professional. Kind regards, Scott

  • Valued Customer 09-Sep-2017
    Customer Experience

    My service feedback with Sales

    Our house was sold within 1 month and we were very happy with the service. We were always kept up to date with feedback from viewers. The girls were all very helpful and explained things when we weren't sure of the process. We would definitely recommend to friends and family.

    Customer Relations Team 11-Sep-2017

    Congratulations on the quick sale of your property. I am pleased to see that the team at Slater Hogg & Howison in the Hamilton branch made the process as straightforward as can be. I will make sure I pass on your comments to the team. Many thanks, Sarah

  • 26-Aug-2017
    Customer Experience

    My service feedback with Sales

    All the staff were extremely helpful from beginning to end. I have already recommended them to a future seller.

    Customer Relations Team 28-Aug-2017

    Thank you for the great 5* review and recommendation. As always, we are glad to hear excellent feedback about the service we provide to our customers. I will pass your comments on to everyone involved at Slater Hogg & Howison Estate Agent in the Bearsden branch. \nKind Regards,\nSarah

  • 16-Aug-2017
    Customer Experience

    As expected

    It was as expected, with again a disappointingly low valuation for my property.

    Customer Relations Team 16-Aug-2017

    Good morning, I am really sorry to read that you have been concerned with the valuation of your property, If you would like to into more details regarding these concerns please email me at review@countrywide.co.uk.\nKind regards, \nMichael

  • 16-Aug-2017
    Customer Experience

    Easy sale. They didn't have to do a lot mind you. Great communication

    Sold house

    16-Aug-2017

  • 16-Aug-2017
    Customer Experience

    Awful Letting Agent Service

    Awful letting agent management: they don't listen to requests and never get back to you. They were explicitly told not to re-market my property between tenants as it was getting refurbished, but they did. The first i heard about it was when i got an email telling me the new tenant had signed the lease so the refurb needed to be finished in two weeks.

  • Valued Customer 12-Aug-2017
    Customer Experience

    Sale of house

    very helpful

    Customer Relations Team 14-Aug-2017

    Thank you leaving our Slater Hogg & Howison branch in East Kilbride this great 5* review. I'm glad to read that team were so helpful with your sale and that you benefited from their approach.\nKind regards,\nMichael